Privacy Policy

1. Data controller

Personal data collected on the TOITCHEZMOI website is processed by TOITCHEZMOI, acting as the data controller under Regulation (EU) 2016/679 (GDPR).

Contact: contact@toitchezmoi.com

2. Personal data we collect

2.1 Data you provide directly

We only collect data that is necessary to provide our services: first and last name, email address, phone number, profile information, and messages exchanged via the platform.

TOITCHEZMOI does not collect or store any bank card details.

Payments are processed exclusively by secure payment providers (e.g. Stripe).

2.2 Data collected automatically

When you browse our site, certain technical data may be collected: IP address, browser type, device information, and pages visited.

3. Purposes and legal bases

• User account management – Performance of a contract
• Matching members – Performance of a contract
• Security and abuse prevention – Legitimate interest
• Support and assistance – Performance of a contract
• Audience measurement – Consent

4. Recipients of your data

Personal data is accessible only to authorised TOITCHEZMOI staff and trusted technical processors (hosting, payment, maintenance) under confidentiality obligations.

Data may also be disclosed where required by law or to protect the safety of users and the integrity of the platform.

5. Data retention

Data is kept for as long as your account is active, and then deleted or archived in accordance with applicable legal obligations.

6. Data security

TOITCHEZMOI implements appropriate technical and organisational measures to protect the confidentiality, integrity and security of personal data (encryption, access restrictions, monitoring).

7. Your rights

Under the GDPR, you have the following rights:

• right of access
• right to rectification
• right to erasure
• right to restriction of processing
• right to object
• right to data portability
• right to withdraw consent at any time

You can exercise your rights via your personal account or by emailing contact@toitchezmoi.com .

8. Account deletion

Deleting your account results in the deletion of associated personal data and the permanent closure of access to TOITCHEZMOI services.

9. Cookies and trackers

TOITCHEZMOI uses cookies in accordance with the IAB Europe Transparency & Consent Framework (TCF).

• Strictly necessary cookies required for the website to function
• Audience measurement cookies (subject to your consent)
• Personalisation and social network cookies (subject to your consent)

Consent management is handled by SirData.

10. Complaint

If you believe your rights are not respected, you may lodge a complaint with the competent supervisory authority (CNIL).